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INNOVATIVE • SOLUTIONS

help-and-support

Comprehensive Support

Our clients receive the support of a dedicated and experienced customer account management team. Our mission is to eliminate the stresses and headaches of running your communications infrastructure. The Account Director is your main contact for all queries. Their role is to provide regular reviews, updates and pricing initiatives on our industry. They will assist you in making decisions on budgets and business strategy, thereby maximising value and efficiency in your communications infrastructure. 

 If we do not live up to your expectations and to the high standard we set ourselves, you can send any complaint to us using complaints@invo.solutions . We will take any such communication with the seriousness and transparency required to determine and fix the problem. 

Our Customer Promise

  • To treat customers, suppliers and partners with due respect and to take into account their needs
  • To build long term collaborative relationships with our customers, suppliers and business partners
  • To act with integrity and honesty in all our dealings
  • To resolve problems and issues in a prompt and timely manner